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ApartmentRatings & SatisFacts' very own Lia Nichole Smith and Jennifer Carter work with management companies of all sizes, conducting performance reviews and designing strategic action plans to drive resident satisfaction and ROI.

They are highly sought after public speakers at industry conferences and events across the country, including National Apartment Association's Apartmentalize and Texas Apartment Association's Education Conference.

  1. All Episodes
  2. Episode #2: Making Sense of "Community"

Episode #2: Making Sense of "Community"

Jan 27, 2020

Events alone can not create a sense of connection, belonging and togetherness. Join us as we talk to a renter who says there is a strong sense of community where she lives and another who says her management team could care less.

We'll also help you make sense of "community" and how to leverage that knowledge at low-to-no cost. Your residents (and budget) will thank you.