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ApartmentRatings & SatisFacts' very own Lia Nichole Smith and Jennifer Carter work with management companies of all sizes, conducting performance reviews and designing strategic action plans to drive resident satisfaction and ROI.

They are highly sought after public speakers at industry conferences and events across the country, including National Apartment Association's Apartmentalize and Texas Apartment Association's Education Conference.

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  2. Episode #14: Renters and Social Media

Episode #14: Renters and Social Media

Jul 16, 2020

Offices are closed, residents are home and the opportunity is here to leverage social media as a tool to connect, inform and entertain. Listen in as renters tell us how their management teams are doing when it comes to social media.